Lake Dog Logo Embroidered Waffle Beanie

At The Lake Dog, every product is made to order to ensure sustainability and environmental responsibility. By producing items only when they are requested, we significantly reduce waste associated with overproduction and excess inventory. This approach minimizes the consumption of raw materials and energy, lowering our carbon footprint. Additionally, made-to-order production helps to avoid landfill waste from unsold products, ensuring that each item created has a purpose and a home. This method aligns with our commitment to environmentally friendly practices and contributes to a more sustainable future.

We believe in making a positive impact on our community and the environment. That's why 1% of each product sold is donated to a charity of your choice, supporting one of three important causes: lake conservation, nature protection, or dog rescue. By choosing The Lake Dog, you're not only enjoying quality products but also contributing to preserving our natural world and helping animals in need. Together, we can make a difference—one purchase at a time.

All of our products are made to order, ensuring each item is unique and crafted specifically for you. As a result, we do not support returns or exchanges if the wrong size, color, or style was ordered, or if you simply change your mind.

However, we are committed to providing high-quality products and customer satisfaction. If you receive a damaged product or if there is a manufacturing error, we offer a free replacement or a refund. Please contact us within 30 days of product delivery to address any issues.

To initiate a return or exchange due to damage or error, please reach out to our customer service team at ahoy@thelakedog.com with your order details and a photo of the issue. We will process your request promptly and ensure you receive a replacement or refund as quickly as possible.

We partner with multiple suppliers across the USA to fulfill our product orders. This approach allows us to offer a diverse range of high-quality products while supporting local businesses and reducing shipping times. As a result, some items may ship separately, depending on the supplier and product type. This ensures that each item is crafted and delivered with the utmost care and efficiency. Rest assured, all parts of your order will reach you as quickly as possible, even if they arrive in different packages.